What do you see in the search results? Does your business even show up? If it does, do you see any poor ratings that could hurt your reputation? Remember, your online review star ratings show up in multiple search results, such as Google maps, organic results, Angie’s List, Facebook, Yelp, Adwords, Houzz, and more.
What Perception Do Prospective Customers Have of Your Business?
If prospective customers search for your business name or prime keywords (for example: Italian restaurant + local area) associated with your business, what perception will they have of your local business? Will they find no trace at all of your business? Are they going to find bad reviews?
The good news is that it’s possible for you to manage your reputation so you can look your best online. You can do this by building a consistent reputation marketing strategy for your company. You will harness the power of what your happiest customers have to say on your behalf. Getting great reviews and knowing how to use them is how you leverage your good reputation and help more prospects get to know, like, and trust you – and ultimately recommend you to their friends and neighbours, too.
Online reputation management ensures that you stay on top of your reputation, getting your name out there in positive ways and dealing with any negative reviews before they show up.
Do not leave your online reputation to chance – start a campaign that keeps your business looking great to prospective customers. Run our complementary online review scan to see where you stand. If you need our help, request a consultation today.